Covid-19 Community Help Page

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Restrictions are easing. The government have produced a Roadmap out of lockdown and this image may prove useful in understanding those restrictions and when they hope to be lifted

The unusual events of last year were more than matched by incredible community spirit, acts of selflessness and new bonds and friendships formed throughout our village.

We still have a way to go in 2021 but we want you to know that we are still here for you at Duston Parish Council.

There is so much help and assistance available locally as well as countywide; let us help you get the help you need.

There are further details below for the Duston Covid Mutual Aid group.

A Covid Winter Grant Scheme can help anyone struggling with food/bills etc. due to the impact of Covid-19 You can contact Northampton Borough Council's referral team

Duston Food Bank has resumed operations at Duston United Reformed Church on Saturdays from 10am

Did you know that you can access homeschooling data via an Xbox or PlayStation ?

We will be keeping these pages updated as much as possible or you can call or email us.

We will endeavour to include any ways that locals are helping each other, how you can help and how to get help. If you would like information of your group included please let us know.

Plus, advice on scams to be aware of but plenty of the nice stuff too because there are some wonderful people out there.

We can put you in touch with existing schemes to help or be helped and we also have ways that Duston Parish Council can help too

Call your neighbour - hearing a friendly voice on the telephone means a lot and just knowing someone is thinking about you makes us feel good

Please call 01604 583626 or email

Please keep safe and well. Click below for the very latest guidelines

Duston Covid -19 Mutual Aid Support Group


Northampton Food Bank provides emergency food to people in crisis.

Duston URC is open as a distribution point on Fridays and Saturdays 10am-12am (not bank holidays) for people who have a voucher from a referral agency.

Situated opposite the Bakery, we are open on Saturday mornings to provide ready-packed groceries. We also have household products, personal hygiene items, nappies/wipes, baby food and a treats box from which you may choose additional items. PLEASE if you need some help, come and see us. You will be assured of a confidential, warm and friendly welcome. If you know of anyone who could do with a helping hand, please tell them about us. During the current pandemic, we follow COVID guidelines, please wear a mask. One person at a time, unless you have children with you, in which case you may bring them in with you. A one way system is in place.

We are also a collection point for donations if you would like to donate food or other items to Northampton Food Bank. Please leave donations in the red collection boxes in the church. For a list of items that are needed, please click here

Donations may be brought to Church on Saturday and Monday mornings between 10 and noon. We currently need long life milk, tinned plate pies/tinned meat, tinned vegetables (large and small). large packets of cereal, tinned fruit/tinned rice puddings. We cannot accept fresh produce.

If you are in need of a voucher please visit the website of Northampton Food Bank for a list of referral agencies who can assess your need and offer support.

We are unable to give out food parcels at any other time, but if you have a voucher there are distribution points open in the town throughout the week.
For details of other distribution points please visit the website

To contact the food bank please email or contact Elaine via the Duston Covid Mutual aid group on Facebook by clicking here

Our Lockdown Memories

We are currently compiling all the lovely pictures poems and stories you have sent us over the past 9 months. As lockdown continues it is more important than ever to feel connected to your community and know that you are not alone. Sometimes sharing your thoughts can be helpful. It isn't too late to send us your story, maybe you have photos of the village looking eerily quiet or want to share pictures of happy times on Christmas Day when we were allowed a short time with our loved ones?

We are happy to arrange a time to call you if you prefer.

Contact us; or calling 01604 583626.

We look forward to hearing from you

Here is a lovely poem written by Caroline about her time during Covid-19.

My Lockdown Poem

Out in the air doing my paces
Exchanging hellos with unknown faces
Doing my best to stop the spread
With cases rising so many dead
Families embracing quality time
Rise in cases of domestic crime
Alone with my thoughts but feeling the love
Praying daily for help from above
We will get through this it's going to take time
Meanwhile I take solace with a glass of wine

0300 126 1000 (Option 5)

A new support line has been launched to support the most vulnerable members of our community.

The new support line - which can be reached on 0300 126 1000 (Option 5) - allows those who cannot leave their homes under current restrictions and those who have nobody to call upon for help, to request support in getting access to food, prescriptions and other vital services that they require.

There are a large number of people across Northamptonshire who are currently in isolation for various reasons. These include individuals displaying symptoms of Coronavirus and those with existing health conditions, those who are pregnant or those aged 70 and above.

The Customer Service Centre at Northamptonshire County Council will be managing the helpline, ensuring that each call is appropriately triaged so that individuals receive the care and support that is appropriate to their needs.

The Community Resilience Service will co-ordinate requests for help in conjunction with the District and Borough Councils, mapping those requests by area and linking them up with local community groups, volunteers and voluntary organisations who have pledged their support

Those requiring help are asked to call the support line on the following number:

0300 126 1000 (option 5)

For more information on Northants County Council Website click here

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Northants Together Partnership Update

Northants Together Partnership newsletter aims to keep you informed about how we are all working together to support local people across Northamptonshire.
Inside you will find lots of updates on things we have been working on together to support our Northamptonshire communities.

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More Useful Info for Residents

Jenny at Duston Village Bakery has a collection service available

Please call on 01604 752247 to place your order or alternatively, if you are able to and NOT in self isolation then please visit the bakery

GJ Catering is delivering meals for the freezer

Please call on 01604 379490 to place your order

Royal British Legion Duston & District Branch - Help for veterans, their families or people in isolation NN5 area

If you need any help at all please call them on 07512 228734

Many local businesses are offering a takeaway service, please click on the link below to see which businesses local to you are open

Baby milk can be ordered from your Chemist

Your local chemist details are as follows;

Well Duston, St Luke's Medical Centre 01604 752666

Limehurst Square Pharmacy 01604 586466

Touchwood Pharmacy, Malvern Grove 01604 585005

Lloyds Pharmacy

Sainsburys, Gambrel Rd 01604 589265

Boots, Sixfields 01604 751800

Useful info for Support Groups & Volunteers

We are aware that there are many groups and individuals that are volunteering to help neighbours and vulnerable people in their communities during the Coronavirus outbreak.

The attached information explains how you can help and register your group, or as an individual to support this coordinated effort through this Resilience Cell.

Any group / individual will be asked to register, the LRF will then know you are available to provide help, the second part will be for those that need help to register.
The cell with also provide help and guidance to the volunteers, and be able to call upon the appropriate agencies where needed.

NHW members can register through another group, (if their scheme is not registered with the LRF cell) i.e. local Parish/Community Council or another existing group.

A website with on line form to sign up to volunteer set up as well as a volunteer registration line 0300 126 1000 (option 5)

We are also aware of many potential scams both online and door to door, remember if you do not know the caller do not open the door, do not give personal/bank information to any caller.

You can contact the police in one of the following ways

Telephone: 999 in an emergency, for non-urgent matters you can call 101.

To avoid waiting on the telephone, we recommend making use of the online system, it's quick and easy, and has lots of useful advice which may answer your query, you can report online in the following ways:

Crimes and Incidents: - click the report button .
Give Information:

If you want to find your local NHW scheme, go to

Staying Safe Online

We all have enough to be concerned about with the Covid-19 (Coronavirus) outbreak. That's why our online experts have put together some top tips about how to protect yourself, your loved ones, finances and devices from the scams that are currently circulating. As well as advice about keeping yourself and your organisation protected whilst working from home.

To see more about online safety during this uncertain time visit;

Stay well and stay safe online!

Mental Health Matters

Mental Health Matters

If you need any advice or have any worries please have a look at these websites. The IAPT team are currently offering online free webinar sessions. All you need to do is register and it will allow you to log in.

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Safeguarding Children

Safeguarding children

Social distancing, self-isolating and quarantine can cause stress and changes in everyone's behaviour. Families are under new pressures and you may worry a child is withdrawn, anxious or depressed. Spotting the signs of abuse might be more difficult and it can be difficult to know for certain if something is wrong.

Reports of child abuse and exploitation are often made by schools or community groups but with these being temporarily closed, we are appealing for all volunteers to be particularly vigilant and to report any concerns so that we can act quickly to safeguard children.

Some of the signs you may spot include:

  • aggressive or repeated shouting
  • children exposed to witnessing domestic abuse
  • hearing hitting or things being broken
  • children crying for long periods of time
  • very young children left alone or are outdoors by themselves
  • children looking dirty or not changing their clothes
  • children being withdrawn or anxious
  • unexplained injuries

These signs don't necessarily mean that a child is being abused, there could be other things happening in their life which are affecting their behaviour, but by contacting us we can help assess the situation. You may also notice some concerning behaviour from adults who you know have children in their care, which makes you concerned for the child/children's safety and wellbeing.

To report a concern please call 0300 126 1000 and speak to the multi-agency safeguarding team (MASH). If you believe that a child is in immediate danger please call 999.

Managing your health at home

The Coronavirus (COVID-19) outbreak means you should only leave your home if it's essential, unless you feel very unwell or you are told to attend an existing appointment for ongoing treatment. While you are at home it's still easy to get NHS help using your smartphone, tablet or computer.

The Health at Home webpage has information letting you know how to:

● contact your GP

● order repeat prescriptions

● manage long-term conditions

● maintain your mental and physical wellbeing

If you need an NHS service, try to do it online first. If you cannot get what you need this way try asking a friend or family member to help you, or speak to your GP surgery on the phone.

Find out more at:

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If you are coming across Unmet Need in your communities, which as an organisation you cannot deal with or wish to refer on then please do so at or be telephone at 01604 637522.

Loneliness Awareness Week

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If we all make contact with 1 person today that may be suffering from loneliness, it will make such a difference to them and the rewards will be enormous.

If you are suffering from Loneliness, there are various places you can get help from by visiting these links

A Letter From Councillor Matthew Golby

Dear all

I want to begin with some incredibly positive news about the response to our appeal for volunteers to help those in need in across Northamptonshire during the COVID-19 pandemic. A staggering 8,319 individuals have come forward to offer their support in just three days, which I'm sure you'll agree is outstanding! This includes community groups such as Age UK, Red Cross and Neighbourhood Watch, to name a few, plus many more local groups and people who are making it their mission to help others.

The Community Resilience Team is working closely together with partners across District and Borough Councils to build community hubs which will coordinate and match offers of support for our elderly and most vulnerable residents who may be in at risk categories, self- isolating, or for those that feel alone. This will include delivering food and essential items including medication.

The community spirit shown by people is overwhelming, and I'm sure you will join me in sincerely thanking everyone who has come forward to help during this unprecedented time. Each and every person will make a significant difference to someone in need.

Thank you for everything you have done to help spread the word about this vital service. We are still encouraging people and groups to get involved, so please continue to raise awareness of this and ask people to register their offer of support online or by emailing

I will share with you as soon as I can details of how people can register if they need help and support, this is currently being organised and will launch next week.

Temporary Parking Enforcement Relaxation

The COVID-19 situation is constantly evolving and as expected, it is bringing about many changes to our services. Today I wanted to also share with you the latest information around parking enforcement across the county, and how, in line with guidance from Government, and feedback from residents, we are relaxing parking enforcement rules temporarily for the parking areas controlled by Northamptonshire County Council.

We have suspended all charges for on-street parking and will be lenient with time-limited bays. This ensures that key workers, and those supporting family, are not restricted from doing so and can go about their duties as easily as possible.

We will also be focusing our enforcement officers on matters which present safety concerns or obstruct emergency vehicles and deliveries. We are looking at key workers who are working for the county council to be issued with a dashboard notice to identify them as such. Enforcement officers have also been instructed to respect similar signs issued by other partner organisations.

Additionally, enforcement officers have been instructed to maintain social distancing.

Once again, thank you for all your support and everything you are doing to support our residents and keep our county and services functioning at this time.



Councillor Matthew Golby

Councillor Duston West & St Crispin Division

Leader of Northamptonshire County Council

Proud Board Member of South East Midlands Local Enterprise Partnership

01604 366982

Keeping Busy!


Click on the link below to try our word search!

Coronavirus For Children Story Book

  • Coronavirus Guide for Children (PDF, 6.7 Mb)

    This is a really good way of helping to explain to our children what is going on at the moment. Please take the time to have a look. We would recommend sharing this book with your children so you can answer any worries or questions that may come up

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Get creative with our lovely colouring page provided by

A big thank you to Jenny from Youth Inspired for organising such a lovely thing for the residents of Duston to have to keep them occupied.

if you would like to send us a picture of your colouring then please email us at We would love to see them!!

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